Account & Data Deletion Request
In compliance with Apple App Store Guideline 5.1.1(v), Google Play User Data Policy, GDPR, and CCPA, users may request full account and personal data deletion at any time.
Method 1: Direct In-App Deletion
If you have the Vezzo Mobile App installed on iOS or Android, you can instantly delete your account directly inside the app:
- 1Open the Vezzo App and log in.
- 2Navigate to Settings → My Profile.
- 3Tap Delete Account & Purge Data and confirm with your password.
Method 2: Web Deletion Request
For users who uninstalled the app or lost device access.
Deleted Immediately: Name, phone, email, authentication credentials, passwords, biometric tokens, profile photos, push notification IDs, and marketing preferences.
Statutory Financial Retention: Historical tax receipts, completed invoices, and fiscal transactional logs are legally required to be retained for statutory periods mandated by local tax authorities (e.g. HMRC, IRS, GST Council). These records are permanently anonymized and detached from your personal account.
Timeline: Verified deletion requests are executed across production databases and replica backups within 30 days.